The Shark Tank Luggage Brand Millennials Still Remember for the Wrong Reason

The once-hyped Shark Tank suitcase left many customers wondering what went wrong. Read the article to know all reasons why a business can fall out.

Liya Shanawas
Trunkster Luggage
Trunkster Luggage on Shark Tank (Image Credit: YouTube)

Reality television has helped a lot of startups become really well known, but not every success story lasts forever. One luggage company that got a lot of attention after being on Shark Tank is Trunkster.

While Trunkster once looked like it was going to be the future of travel gear, a lot of people now remember it for a very different reason.

A Promising Start on Shark Tank

Trunkster got highly popular in 2015 when the founders, Jesse Potash and Gaston Blanchet, showed off their suitcase on Shark Tank. Shark Tank. The investors were impressed, and the company received an on-air investment deal from Mark Cuban and Lori Greiner. However, reports later indicated that the deal was never finalized after filming. A lot of travelers also became excited about the company and viewed Trunkster as an innovative new product.

The excitement did not stop at the television show. Trunkster raised more than $1.4 million through crowdfunding campaigns, attracting thousands of early supporters. At the time, it seemed like Trunkster was going to be a name in the luggage industry, as it was really popular then.

Why Trunkster Luggage Stood Out from Other Suitcases

Trunkster stood out from traditional suitcases because it did not open with zippers. Instead, Trunkster had a sliding roll-top door. This design made it easier to pack and unpack. It avoided problems with zippers like breaking or getting stuck.

Trunkster also had some cool technology features. It had built-in USB charging ports so travelers could charge their devices on the go. It also had a scale that helped users avoid paying extra for overweight baggage. These features were particularly appealing to travelers who valued convenience and smart technology.

What Customers Liked About Trunkster Luggage

Some of the people who received their Trunkster luggage were very satisfied with the product. They appreciated the zipper-free opening system and the ability to charge devices during trips. Many felt that Trunkster was addressing common travel frustrations in a creative way.

The suitcase’s design was also considered innovative and stylish. For travelers who enjoyed gadgets and modern products, many supporters viewed Trunkster as a potential future of smart luggage because of its innovative design and technology features.

The Problems That Hurt Trunkster Luggage

But soon some problems started to happen. A lot of people who paid for Trunkster luggage through crowdfunding campaigns had to wait a long time to get their suitcases. Some people waited for even two years.

As delivery dates continued to slip, frustrated backers flooded social media and crowdfunding forums with complaints, accusing the company of poor communication and broken promises.

As time went on, people got more and more frustrated. They had paid for products and did not know when they would get them. Some people said they never got their luggage, and others said they could not get refunds.

It was also really expensive, costing around $325. This was more than a lot of suitcases on the market. Some users also found problems like it did not have a built-in lock, and some parts of the design were bulky.

What Happened to Trunkster

Over time, Trunkster began to fade from the spotlight. Although the company secured an on-air deal with Mark Cuban and Lori Greiner on Shark Tank, the investment was reportedly never completed after filming. As manufacturing and delivery problems mounted, the company gradually disappeared from the travel industry.

Trunkster went from being a promising brand to a widely cited example of how hype does not always translate into long-term success.

Today, many people remember Trunkster not for its innovative suitcase but for the controversy surrounding delayed deliveries and disappointed customers. Although Trunkster introduced several features that later became common in smart luggage, the company struggled to deliver on its promises. Its story remains one of Shark Tank’s most famous examples of how innovation alone is not enough. Execution, manufacturing, customer communication, and trust are equally important to long-term success.

The rise and fall of Trunkster also highlights the risks associated with crowdfunding platforms such as Indiegogo, where ambitious ideas can attract significant support before production challenges become apparent.

Share This Article
Follow:
Liya Shanawas is a writer, editor, and brand strategist whose work has appeared in major publications, including The New York Times, HuffPost, Vogue, InStyle, Khaleej Times, and HelloGiggles. She previously served as a features editor at Dua Lipa’s editorial platform Service95 and has written widely on culture, fashion, business, and lifestyle. With a background in journalism, storytelling, and brand strategy, Liya writes about business, culture, and innovation, bringing clarity and perspective to modern ideas and emerging trends.
Leave a Comment