Xeroshoes Update Interview with Steve and Lena

Rob Merlino

xeroshoes updateA Xeroshoes update was in the works when I spoke to Steve Sashen and Lena Phoenix before they aired on Shark Tank. When I first spoke to them, they knew the outcome of their pitch, but they didnโ€™t know how theyโ€™d be portrayed in their edit. When I called Steve and Lena to get a Xeroshoes update after they aired, they both filled me in on some behind the scenes stuff and their businessโ€™ progress after appearing in Shark Tank episode 413.

Xeroshoes Update: ย Shark Tank creates SALES

Steve Sashen has been building websites and selling online since the early 1990โ€™s. He is a โ€œcomputer guyโ€ at the core, but nothing prepared him for the onslaught of traffic the Shark Tank drove to the Xeroshoes website. โ€œWe had 20,000 people on the site simultaneously. The siteโ€™s code was put under stress that it hadnโ€™t been put under ever before. Things basically blew up, and the site crashed between viewers and orders. Despite all the problems, we had a ton of interest.โ€

Xeroshoes had more than interest, they had sales, a lot of sales. โ€œWe did 20% of the previous yearโ€™s volume in the seven days following our air date. Since then, weโ€™ve sustained middle of the summer type sales numbers, and thatโ€™s a month after the show. We would have loved a deal with one of the Sharks, but it was an unprecedented opportunity for us to get the word out. Itโ€™s definitely given us a bump.โ€

A bump? Iโ€™d say it was more like a small mountain!

Xeroshoes Update: Show Time

Steve and Lena watched the show online during the eastern time zone airing so they could get a grip on what was happening (they live in Colorado where the show airs an hour later). Lena explains the scene: โ€œWe were watching at the office with a friend. In the press release for the show, we were listed first, so we thought weโ€™d be on first. By the time the final segment was ready to air, there was only 8 minutes left. We were so crazed trying to prepare, we didnโ€™t have time to think about it and when we finally sat down to watch, I was so nervous, I was shaking.โ€

โ€œWe were out on social media,โ€ Steve adds, โ€œwe had scheduled Tweets going out and we were live Tweeting. We also had a lot of customers working the social media, too. I had to laugh at Daymondโ€™s comments. He said Xeroshoes were โ€˜string and rubber;โ€™ I remember thinking โ€˜isnโ€™t FUBU just cotton and ink?โ€™ When he said someone could have these on a boat in thirty days, I didnโ€™t worry. We have patent protection and I think smart buyers know the difference between early adopters and cheap knock-offs.โ€

โ€œItโ€™s fun to hear what people say about our pitch. A lot of people thought the Sharks were trying to beat us down, but we held our own. People think we walked away from a good deal. They heard $400K, but we heard 50%. We werenโ€™t prepared to do that.โ€

Xeroshoes Update: Whatโ€™s Next?

One thing Steve and Lena did a few days after they aired was sleep. โ€œI think we got 8 hours sleep in three days,โ€ Steve explains, โ€ we had so much interest.โ€

โ€œThe phone was ringing off the hook,โ€ Lena adds.

โ€œWe had a ton of sales calls the Monday following the show,โ€ Steve continues, โ€œjust a lot of people who wanted to sell US something. Are you kidding? We also had a lot of investor interest. Iโ€™m curious to see if we end up doing a deal with one of these investors. Heโ€™s a guy Iโ€™ve known for 37 years and we keep bumping into each other every 4-5 years. We also got a lot of calls from people who want to sell our product. Weโ€™re developing a โ€˜ready madeโ€™ version of Xeroshoes for people who are too intimidated to make their own.โ€

It sounds like Steve and Lena knocked it out of the park with Xeroshoes! Theyโ€™re approaching sales equaling what they were asking for in the Shark Tank! Thatโ€™s serious money any way you look at it!

โ€œWe were veryย pleased with the edit and the outcome, we couldnโ€™t have been happier โ€“ after all, itโ€™s called Shark Tank not entrepreneur tank!โ€

Chalk up Xeroshoes as a HUGE Shark Tank Success Story!

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Entrepreneur, author, and raconteur, Rob Merlino is a blogger and writer who enjoys the Shark Tank TV show and hot dogs. A father of five, he freelances for a variety of publications and manages a stable of websites, including Shark Tank Blog, Hot Dog Stories, RobMerlino.com, and more.
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